DEPARTMENT OF EMPLOYMENT AND LABOUR | CLIENT SERVICE OFFICER: UIF (X88 POSTS)

Location: Various Locations
Job Type Classification: permanent
Closing Date: 18 July 2025 at 16:00
Salary: R269 499 per annum

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Education:
-Matric/Grade 12/Senior Certificate.

Knowledge Areas:
-Unemployment Insurance Act and Regulations
-Unemployment Insurance Contributions Act
-Public Finance Management Act (PFMA)
-Protection of Personal Information Act (POPIA)
-Treasury Regulations
-Batho Pele Principles
-Policies and Procedures of the Department of Labour and UIF
-UIF’s Vision, Mission, and Values
-Customer Service Principles
-Departmental Policies, Procedures, and Guidelines

Skills:
-Interviewing
-Verbal and Written Communication
-Computer Proficiency
-Listening and Interpretation (understanding UI Act and Contributions Act)
-Conflict Resolution
-Time Management
-Customer Relationship Management
-Analytical Thinking
-Interpersonal Skills
-Telephone Etiquette
-On-the-Job Training (operational systems)

Responsibilities:
-Conduct screening services.
-Handle applications for UIF benefits.
-Process payment continuation forms.
-Perform administrative tasks.

How to Apply?
All attachments for online application must include an application form Z83 and CV only, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. JPEG (picture/snapshot) application will not be accepted. Failure to do so, your application will be disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered.

CENTRE :
Kimberley Labour Centre Ref No: HR 4/4/8/126 (X10 Posts)
Email: Jobs-NCKIM@labour.gov.za

Labour Centre: De Aar Ref No: HR/4/4/8/127 (X14 Posts)
Email: Jobs-NCDEAR@labour.gov.za

Labour Centre: Kuruman Ref No: HR 4/4/8/128 (X12 Posts)
Email: Jobs-NCKUR@labour.gov.za

Labour Centre: Postmasburg Ref No: HR4/4/8/129 (X15 Posts)
Email: Jobs-NCPOS@labour.gov.za

Labour Centre: Springbok Ref No: HR4/4/08/130 (X14 Posts)
Email: Jobs-NCSPR@labour.gov.za

Labour Centre: Upington Ref No: HR4/4/8/131 (X11 Posts)
Email: Jobs-NCUPI@labour.gov.za

Labour Centre: Calvinia Ref No: HR4/4/8/132 (X16 Posts)
Email: Jobs-NCCAL@labour.gov.za

APPLICATIONS :
Chief Director: Provincial Operations: Private Bag X5012, Kimberley, 8301
OR
hand deliver at Laboria House, c/o Pniel & Compound Street, Kimberley
Applications: Deputy Director: Labour Centre Operations: Kimberley