Exciting Job Opportunity: Room Attendant at Agulhas National Park
Location: Agulhas National Park
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: R
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South African National Parks (SANParks) has announced a new employment opportunity for a Room Attendant at the breathtaking Agulhas National Park. This role is ideal for individuals who are passionate about hospitality, committed to cleanliness, and eager to contribute to providing guests with an unforgettable experience at one of South Africa’s most iconic natural destinations.
About the Position
The successful candidate will join the hospitality team at Agulhas National Park and report directly to the Duty Manager. This is not just a cleaning role—it is a frontline position that directly impacts the comfort and satisfaction of visitors from around the world. As the southernmost tip of Africa, Agulhas attracts thousands of tourists annually, and maintaining high standards of cleanliness and service is central to ensuring a positive guest experience.
Minimum Requirements
Applicants must meet the following criteria to be considered for this post:
- A Grade 12 certificate (Matric) or NCV level 4 (or equivalent).
- Between 1–2 years of relevant experience in cleaning, hospitality, or a tourism-related environment.
- Strong communication skills, both written and verbal.
- Basic knowledge of workplace health and safety standards.
- Familiarity with using cleaning tools and equipment correctly and safely.
- Customer service skills, with the ability to interact courteously and professionally with guests.
- Physical fitness to carry out manual tasks such as bending, lifting, and standing for long periods.
- Flexibility to work on weekends, public holidays, and shifts, in line with the hospitality industry’s operational needs.
- Knowledge of First Aid will be an added advantage.
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Core Responsibilities
The Room Attendant will be responsible for ensuring that chalets, guest facilities, and public areas within the park meet the highest levels of cleanliness and hygiene. Key responsibilities include:
- Performing cleaning duties such as making beds, vacuuming, mopping floors, polishing furniture, and removing waste.
- Cleaning public areas including restrooms, reception areas, and walkways.
- Reporting any abnormalities such as damages, spillages, or safety concerns to the supervisor.
- Monitoring and controlling stock items such as guest amenities, cleaning supplies, and linen.
- Reporting maintenance issues promptly in accordance with park procedures.
- Upholding service quality standards and participating in improvement initiatives.
- Responding courteously to guest needs and ensuring their comfort.
- Handling lost and found items responsibly and in line with SANParks procedures.
- Assisting with laundry duties such as collecting, sorting, and storing linen.
- Adhering strictly to health and safety protocols, including the correct use of personal protective equipment (PPE) and cleaning chemicals.
This position requires excellent organizational skills, as the successful applicant will need to prioritize daily tasks effectively to ensure that housekeeping duties are completed efficiently.
Remuneration and Benefits
The position is graded at Paterson A3 level and offers a total cost-to-company remuneration package. This includes allowances and benefits as specified in the SANParks Human Resources Tariff Document and Conditions of Service.
Application Process
Interested applicants who meet the stated requirements are invited to apply using the following process:
- Online Application: Submit your application via this link: https://forms.office.com/r/73Ev05eEpE
- Supporting Documents: Email your supporting documents (detailed CV, certified copies of ID, qualifications, and other relevant certificates) to ANP.vacancies@sanparks.org.
- Use the reference number AG17 in the subject line of your email.
- Applications without the required documentation will not be considered.
Important Dates and Enquiries
- Closing Date: 19 September 2025.
- Applications not responded to within 21 days after the closing date should be regarded as unsuccessful.
- For enquiries, contact Thembelihle Madlala on Tel: 021 741 2521.
Equal Opportunity Employer
SANParks is an equal opportunity employer. The organization is committed to achieving diversity, inclusivity, and equity in the workplace. It reserves the right not to make an appointment if suitable candidates are not found.
Why Join SANParks?
Working as a Room Attendant at Agulhas National Park is more than just a job—it’s an opportunity to become part of a team that helps conserve South Africa’s rich natural heritage while offering world-class hospitality to visitors. Employees benefit not only from stable employment and benefits but also from the chance to work in one of the most scenic environments in the country.
This role is best suited to dedicated, reliable, and service-oriented individuals who take pride in maintaining high standards of cleanliness and who are willing to go the extra mile to make guests feel welcome.
If you are motivated, physically fit, and ready to build a career in the hospitality and tourism industry, then this is the perfect opportunity for you. Submit your application before the closing date and take the first step toward joining the SANParks family.
How to Apply?
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