Clerk: Branch Administrators – AVBOB

Location: Various Locations
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: R

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About AVBOB

AVBOB has been serving South Africans for over a century and has built a reputation as a reliable partner in the insurance and funeral services industry. With a commitment to excellence, compassion, and integrity, AVBOB continues to support families during their most critical times while also offering savings and insurance solutions to help clients prepare for the future. Working at AVBOB means joining a team that values development, rewards performance, and provides opportunities for personal and professional growth.

The Role: Clerk – Branch Administrator

The Branch Administrator will be the backbone of the office, ensuring that administrative processes run smoothly and that clients receive the highest standard of service. The position is ideal for someone who thrives in an office environment, enjoys interacting with people, and can manage multiple responsibilities with efficiency and professionalism.

This role is more than just handling paperwork — it’s about creating a welcoming and organized space where clients feel valued and supported. From being the first point of contact at reception to managing important records and financial duties, the administrator plays a vital role in the day-to-day success of the branch.


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Key Responsibilities

As the Branch Administrator, you will take on a wide variety of administrative and customer service functions. Your duties will include, but are not limited to:

  • Reception duties – Welcoming clients and visitors, ensuring they feel comfortable and attended to.
  • Typing and document preparation – Drafting and formatting correspondence, reports, and other documents as needed.
  • Record keeping – Maintaining accurate, up-to-date files and ensuring compliance with company procedures.
  • Switchboard operations – Managing incoming calls, transferring them to the right department, and taking accurate messages when necessary.
  • Client services – Assisting customers with queries, ensuring a high level of service delivery, and representing AVBOB professionally.
  • Data input and document scanning – Entering information into systems with attention to detail and scanning important client records.
  • General office duties – Assisting with day-to-day branch tasks, keeping the office organized, and supporting colleagues when needed.
  • Petty cash handling – Managing small office expenses responsibly and keeping accurate financial records.

Minimum Requirements

To be considered for this position, applicants should meet the following requirements:

  • Educational Qualification: Grade 12 (Matric) is essential.
  • Experience: 1 – 2 years of relevant office administration experience will be a strong advantage.
  • Computer Skills: Proficiency in Microsoft Word and Excel is required.
  • Additional Qualities: Excellent communication skills, strong organizational ability, attention to detail, and a client-focused attitude.

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Why Join AVBOB?

Choosing AVBOB means more than just securing employment. It’s about becoming part of a well-established, trusted, and people-oriented organization. Here’s why this opportunity is worth considering:

  • Job Security: AVBOB is a century-old company with a proven track record of stability and growth.
  • Career Development: The organization values employee development and provides opportunities for training and upskilling.
  • Recognition: Performance is rewarded, and outstanding employees are acknowledged for their contributions.
  • Positive Work Culture: AVBOB’s values-driven culture ensures that respect, teamwork, and professionalism are at the heart of everything they do.
  • Competitive Remuneration: While the salary is market related, you can expect a package that reflects your skills and experience while offering long-term value.

Who Should Apply?

This position is ideal for individuals who:

  • Have a strong administrative background or are eager to grow into this field.
  • Enjoy providing excellent customer service and building positive relationships.
  • Are comfortable managing multiple office functions at once.
  • Are detail-oriented, professional, and reliable.
  • Want to work for a reputable company with a supportive and structured environment.

How to Apply

If you meet the requirements and are ready to take the next step in your career, we invite you to apply for the Branch Administrator position at AVBOB. Ensure your application highlights your administrative skills, customer service abilities, and computer proficiency.

Joining AVBOB means more than just starting a job — it means building a career with an organization that has served South Africans for generations. Don’t miss the chance to become part of a company that values people, service, and excellence.


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