๐ Job Opportunity: Admin Clerk / Receptionist at Lancet Laboratories (3 posts)
Location: Various Locations
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: R
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Are you passionate about administration, customer service, and healthcare support? Lancet Laboratories has opened an exciting opportunity for a suitably qualified Admin Clerk / Receptionist to join their dynamic team. This role is perfect for individuals who enjoy working in a structured, detail-oriented environment while engaging directly with patients and healthcare professionals.
Lancet Laboratories is one of South Africa’s leading pathology laboratories, renowned for accuracy, efficiency, and a deep commitment to patient care. The organisation is now looking for an enthusiastic, customer-focused candidate to assist in the smooth running of front-office and administrative operations.
🧾 Position Overview
The Admin Clerk / Receptionist plays a critical role in the daily operations of the laboratory. This position is responsible for receiving, capturing, sorting, and distributing all laboratory samples to ensure accurate data collection and fast processing. The successful candidate will also serve as the first point of contact for patients and medical professionals — providing information, managing documentation, and ensuring that all interactions reflect the professionalism and ethics of the Lancet brand.
You will be part of a supportive team that values efficiency, quality, and compassion — helping to ensure that laboratory results are processed accurately and delivered on time to assist in vital medical decisions.
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🎓 Minimum Requirements
- Grade 12 or NQF Level 4 qualification
- BSc Degree will be an added advantage
- 0–1 year of relevant working experience
- Strong understanding of organisational policies and procedures
- Computer literate, with working knowledge of laboratory information systems
This role is ideal for recent graduates or individuals who have just started building their career in healthcare administration and are eager to gain hands-on experience in a fast-paced environment.
🧩 Key Responsibilities
As an Admin Clerk / Receptionist, you will be entrusted with several important duties that ensure the seamless functioning of laboratory operations:
- Receiving and sorting samples according to standard operating procedures.
- Registering (logging) samples and managing queries efficiently.
- Dispatching specimens for testing and monitoring progress to meet turnaround times.
- Performing hospital rounds to distribute reports and collect samples.
- Handling administrative queries and customer complaints with professionalism.
- Tracking sample delivery progress by couriers to ensure timely results.
- Assisting in resolving bottlenecks in pre-analytical processes.
- Maintaining housekeeping standards and ensuring all equipment is clean and ready.
- Monitoring and ordering stock and supplies for daily use.
- Managing the reception area, greeting clients, and directing them appropriately.
- Receiving and processing payments from patients in line with company policy.
- Logging incidents, reading and actioning tasks on the Laboratory Information Management System (LIMS).
- Preparing and scanning patient forms using the laboratory’s scanning system (Oculus).
- Adhering to Lancet’s uniform and professional appearance standards.
💡 Skills and Competencies Required
This position calls for an individual who is not only organised but also compassionate and adaptable. Key skills include:
- Strong administrative and organisational abilities
- Excellent communication and interpersonal skills
- High levels of accuracy and attention to detail
- Ability to remain calm under pressure and work in a team
- Confidentiality, empathy, and patience when dealing with patients
- Good telephone etiquette and customer orientation
- Flexibility and willingness to take on varied administrative tasks
- Basic business numeracy and record-keeping accuracy
A successful Admin Clerk / Receptionist at Lancet is someone who balances professionalism with empathy — ensuring that every patient feels cared for while maintaining the integrity of administrative processes.
💼 Why Join Lancet Laboratories?
Working at Lancet Laboratories means joining a respected institution that plays a key role in healthcare excellence. The organisation offers a structured work environment, ongoing training, and the chance to make a real difference in patient outcomes. You will also gain exposure to medical administration systems and laboratory operations — valuable experience for anyone pursuing a long-term career in healthcare or medical office administration.
Compensation is commensurate with qualifications and experience, ensuring fair and competitive remuneration for the right candidate.
🕓 Application Details
- Position: Admin Clerk / Receptionist
- Location: (Various sites — as applicable)
- Company: Lancet Laboratories
If you meet the requirements and are ready to take the next step in your career, apply today and be part of a team that values precision, empathy, and service excellence.
HOW TO APPLY?
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