Exciting Permanent Opportunity: Admin Assistant – COID Claims at the City of Ekurhuleni
Location: City of Ekurhuleni
Job Type Classification: Permanent
Closing Date: 11 November 2025
Salary: R260,244 – R356,928 per annum (plus benefits)
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Are you passionate about administration, organization, and ensuring compliance within a professional municipal environment? The City of Ekurhuleni has opened an excellent career opportunity for an Admin Assistant (COID Claims) in the Risk and Legal Services Department. This role is designed for a detail-oriented individual who thrives in structured environments and wants to play a part in supporting workplace safety and compensation administration.
About the Position
This permanent role offers a competitive annual basic salary ranging from R260,244 to R356,928, along with additional employee benefits provided by the municipality. The position falls within the Risk and Legal Services Department for 2024 and contributes directly to the effective management of Compensation for Occupational Injuries and Diseases (COID) claims.
Employees in this role act as a bridge between departments, service providers, and affected employees — ensuring that all injury-on-duty claims are properly processed, tracked, and resolved in compliance with relevant legal and procedural requirements.
Key Responsibilities
As an Admin Assistant: COID Claims, you will perform essential functions that keep the City’s administrative processes running smoothly. Your core duties will include:
- Administering injury-on-duty (IOD) claims in line with COID regulations and internal policies. This involves gathering documentation, liaising with medical service providers, and maintaining accurate records.
- Facilitating effective communication between all stakeholders — including employees, managers, and external service providers — to keep everyone informed about claim statuses, progress updates, and outcomes.
- Supporting pension administration, particularly during the annual pension increase cycles, to ensure that all beneficiaries receive accurate and timely updates.
- Assisting in the processing of payments for service providers, ensuring all financial documentation and verification steps are properly completed.
- Maintaining and updating registers for auditing and record-keeping purposes, contributing to transparency and compliance within the department.
This role is crucial in ensuring that employees who experience workplace injuries or occupational diseases receive fair and timely compensation, while also upholding the City’s commitment to accountability and administrative excellence.
Minimum Requirements
To qualify for this position, candidates must meet the following requirements:
- Educational Qualification: Matric or a relevant NQF Level 4 qualification is required.
- Experience: At least two (2) years of administrative experience within a structured office environment.
- Added Advantage: Possession of a COID Certificate will strengthen your application.
- Skills: Strong computer literacy, attention to detail, and the ability to manage sensitive information with discretion.
These requirements ensure that applicants are equipped with the technical and administrative skills necessary to handle high volumes of documentation and correspondence accurately and efficiently.
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Why Join the City of Ekurhuleni?
The City of Ekurhuleni Metropolitan Municipality is one of South Africa’s most dynamic and forward-thinking local governments. By joining this institution, you become part of a professional team committed to service delivery, accountability, and supporting the well-being of its employees.
As part of the Risk and Legal Services Department, you’ll work in an environment that values precision, compliance, and integrity. You’ll also gain hands-on experience in public sector administration, particularly in handling COID claims — a critical component of employee health and safety management.
In addition to the structured salary package, municipal employment offers access to comprehensive employee benefits, career growth opportunities, and continuous professional development.
Application Process
Interested candidates must submit their applications before the closing date: 11 November 2025. Applications should include certified copies of qualifications, including proof of NQF levels, where applicable.
If you do not receive communication from the City within six weeks after the closing date, please consider your application unsuccessful.
For any inquiries regarding the position, you can contact 0860 54 3000.
The City of Ekurhuleni is committed to Employment Equity and encourages applications from suitably qualified individuals. The municipality also reserves the right to appoint, not appoint, or appoint laterally, depending on organizational needs.
In Summary
This opportunity is perfect for individuals with a strong administrative background who want to make a meaningful contribution to local government operations. If you have the passion to ensure proper handling of injury-on-duty cases, enjoy structured work environments, and value precision and compliance, this is the role for you.
Don’t miss this chance to advance your career in municipal administration while helping to uphold workplace fairness and safety.
💼 Department: Risk and Legal Services
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