Receptionist (Main/Casualty/Radiotherapy) – Netcare N17 Hospital
Location: Netcare N17 Hospital
Job Type Classification: Permanent
Closing Date: 23 January 2026
Salary: R
Join WhatsApp Channel for daily updates of jobs
Netcare, one of South Africa’s leading private healthcare providers, is inviting passionate and professional individuals to apply for the position of Receptionist (Main/Casualty/Radiotherapy) at Netcare N17 Hospital. This is a full-time, onsite role that offers an exciting opportunity to become part of a reputable organisation dedicated to providing safe, quality healthcare services.
At Netcare, employees are driven by a shared purpose: connecting people with purpose through meaningful careers. The organisation is guided by core values of Care, Truth, Participation, Compassion and Dignity, ensuring that every patient interaction is handled with empathy and professionalism. If you are someone who thrives in a patient-focused environment and enjoys interacting with people, this role could be perfect for you.
🏥 Role Overview
As a Receptionist, you will be the first point of contact for patients, visitors, doctors and stakeholders. Your role is vital in creating a positive first impression and ensuring a smooth patient journey from arrival to admission. You will be responsible for greeting visitors, managing patient admissions, answering calls, handling queries and performing administrative duties to ensure the efficient running of the reception area.
The ideal candidate must be friendly, organised, proactive and professional, with excellent communication skills and a good understanding of hospital operations.
📝 Key Responsibilities
Patient & Visitor Reception
- Provide a warm and professional welcome to all patients and visitors
- Direct patients to the correct departments or wards
- Assist visitors with general information about hospital services and procedures
- Ensure patients feel comfortable while waiting
Patient Admissions & Data Quality
- Collect and verify patient personal details and medical aid information
- Accurately capture data into the SAP system
- Obtain consent forms and ensure Terms & Conditions are signed
- Process online pre-admissions and direct hospital admissions
- Verify authorisations, letters of guarantee and required documents
- Manage co-payments and deposits according to medical aid rules
- Ensure patient confidentiality and dignity at all times
- Support patients throughout their admission journey
Financial Administration
- Receive and process payments (cash & card)
- Issue accurate receipts
- Deposit funds securely and perform daily reconciliations
- Manage petty cash when required
- Ensure correct collection of co-payments
Telephone & General Enquiries
- Answer calls professionally within three rings
- Transfer calls accurately
- Record messages correctly
- Assist with walk-in enquiries
- Provide information about hospital services
Reception Area Management
- Prepare reception area daily before business hours
- Ensure the area is clean, organised and welcoming
- Keep patients informed of delays
- Maintain a professional appearance according to Netcare’s uniform policy
Confidentiality & Compliance
- Protect patient privacy
- Adhere to all policies and standard operating procedures
- Report any policy breaches to management
- Support digitisation initiatives such as online admissions and electronic records
Teamwork & Development
- Work collaboratively with colleagues
- Participate in team meetings
- Commit to personal and professional development
- Stay updated with Netcare policies and procedures
🎓 Minimum Requirements
Education
- Grade 12 / Matric or NQF Level 4 qualification
- Computer literacy
Work Experience (Preferred)
- Previous hospital experience
- SAP ISH experience
- Customer service experience
Skills & Knowledge
- Strong data capturing ability
- Excellent verbal communication
- Exceptional interpersonal skills
- Knowledge of medical aid benefits (advantage)
📍 Job Details
- Position: Receptionist (Main/Casualty/Radiotherapy)
- Employment Type: Full-time
- Work Type: Onsite
- Job Requisition ID: JR103945
🌟 Why Join Netcare?
Netcare offers more than just a job – it provides a platform to grow, develop and make a difference in people’s lives. By joining the organisation, you become part of a professional healthcare team that values excellence, teamwork and compassionate care. This role offers exposure to hospital operations, patient interaction and healthcare administration, making it ideal for individuals looking to build a long-term career in healthcare services.
📌 How to Apply
Interested candidates should apply online before 23 January 2026. Make sure your CV is updated and highlights relevant experience in customer service, administration and healthcare environments.
HOW TO APPLY?
Click the Button Below ..