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๐Ÿšจ NOW HIRING: ADMINISTRATOR (FULL-TIME) โ€“ FNB / FIRSTRAND GROUP | JOHANNESBURG ๐Ÿšจ

Posted on by ldenzheadore

Location: Johannesburg
Job Type Classification: Permanent
Closing Date: 29 January 2026
Salary: R

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Job Requisition ID: R45073
Location: Johannesburg
Type: Full-Time
Company: FNB (FirstRand Group)

If you are someone who enjoys keeping things organized, supporting teams, and making sure daily operations run smoothly, then this opportunity may be for you. FNB is recruiting an Administrator to provide proactive, reliable, and efficient administrative and operational support within a specific functional area. This role is ideal for a candidate who can handle multiple tasks, communicate professionally with different stakeholders, and maintain a high standard of accuracy and service.

✅ ABOUT THE ROLE

The purpose of this position is to ensure seamless business processes by providing strong administrative support and assisting with the operational needs of the department. You will help the business unit stay efficient by maintaining systems, controlling costs, supporting compliance, and providing accurate information when needed.

In many workplaces, administrators are the backbone of daily operations — they help teams meet deadlines, keep records in order, ensure policies are followed, and make sure that internal processes are working effectively. If you’re a person who pays attention to detail and thrives in a structured environment, this is a strong opportunity to consider.

🧾 MINIMUM REQUIREMENTS

  • Matric (Grade 12) or relevant qualification
  • Administrative experience will be an advantage

🧾 KEY RESPONSIBILITIES

As an Administrator at FNB, your duties will include the following:

1) Administrative & Operational Support

  • Provide efficient and effective administration support in the functional area.
  • Ensure accuracy in all administrative processes within the department.
  • Maintain and support all administrative processes for operational activities.
  • Provide timeous and accurate management information when required.

2) Filing & Recordkeeping

  • Set up and maintain filing systems for the business unit to ensure efficient service.
  • Ensure documents and records are well-organized, easy to access, and updated regularly.
  • Support orderly tracking of internal processes and documentation.

3) Service & Customer Query Resolution

  • Resolve customer queries efficiently and within agreed timelines.
  • Provide exceptional service that exceeds expectations through proactive and innovative solutions.
  • Ensure communication with internal and external stakeholders remains professional and helpful.

4) Stakeholder Relationship Management

  • Build and manage objective working relationships with:
    • End-users
    • Subject Matter Experts (SMEs)
    • Project Managers
    • Senior staff members
  • Ensure smooth collaboration through clear and respectful communication.

5) Compliance, Governance & Regulations

  • Monitor changes in:
    • Laws
    • Regulations
    • Industry practices
    • Initiatives affecting the functional area
  • Assist with drafting and implementing relevant interventions where required.
  • Comply with governance in terms of legislative and audit requirements.

6) Cost & Expense Management

  • Manage costs/expenses within an approved budget.
  • Support cost efficiencies by ensuring resources are used wisely and appropriately.

7) Personal Development & Team Contribution

  • Manage your own development to improve skills and competencies.
  • Support the team’s performance culture by promoting efficiency, innovation, and continuous improvement.
  • Participate in performance planning, skills development, and building an effective working culture (where relevant within the team setup).

⭐ WHY THIS OPPORTUNITY MATTERS

Working for FNB (part of FirstRand Group) can offer strong exposure to corporate administration, professional systems, and structured governance practices. It’s also a good role if you want to strengthen your experience in operations, customer service, compliance awareness, and stakeholder engagement.

This role will suit someone who is:

  • Organized and consistent
  • Professional and reliable
  • Able to communicate confidently
  • Good at solving problems and managing queries
  • Comfortable supporting processes and systems

♿ EMPLOYMENT EQUITY & INCLUSION

FNB/FirstRand Group appointments are made in line with the Employment Equity plan. The Bank also supports the recruitment and advancement of individuals with disabilities.

If you wish, you may disclose disability information voluntarily during the application process. This information will be kept confidential unless required by law to share it with relevant parties.

📌 HOW TO APPLY

  • Apply for the Administrator role using the official FNB/FirstRand application platform.
  • Use the Job Requisition ID: R45073 to search and confirm you are applying for the correct vacancy.
  • Submit your application before 29 January 2026.
    ⚠️ Applications will not be accepted on the closing date and onwards, so apply early.

📝 APPLICATION TIP (TO STAND OUT)

When applying, make sure your CV clearly shows:

  • Your administration experience (filing, reporting, office support, operations support)
  • Customer service or query resolution experience
  • Your ability to work with stakeholders (teams, managers, clients, project staff)
  • Any experience with compliance, audit support, or policy-related administration
  • Your accuracy and time management skills

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