๐จ MASS RECRUITMENT: CLIENT SERVICE OFFICER (X146 POSTS)
Location: Various Locations
Job Type Classification: Permanent
Closing Date: 13 February 2026 at 16:00 (walk-in) and 23:59 (online)
Salary: R269 499 per annum
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DEPARTMENT OF EMPLOYMENT AND LABOUR (UIF) – GAUTENG
The Department of Employment and Labour is inviting applications from suitably qualified South African citizens for the position of Client Service Officer. A total of 146 permanent posts are available across various Labour Centres in Gauteng Province. This opportunity is ideal for candidates who hold Grade 12 (Matric) and are passionate about public service, customer care, and administration.
Client Service Officers play a critical role in assisting members of the public with Unemployment Insurance Fund (UIF) services. Successful applicants will work at Labour Centres, providing frontline services, processing UIF benefit applications, and ensuring that clients receive professional and efficient assistance in line with Batho Pele Principles.
💼 POST DETAILS
- Post Title: Client Service Officer
- Post Number: POST 03/11
- Number of Posts: 146
- Salary: R269 499 per annum
- Employer: Department of Employment and Labour (UIF)
📍 CENTRES, REFERENCE NUMBERS & NUMBER OF POSTS
Applicants must apply for ONE centre only and quote the correct reference number.
- Alberton Labour Centre – Ref No: HR4/4/4/01/01 (X8 Posts)
- Benoni Labour Centre – Ref No: HR4/4/4/01/02 (X6 Posts)
- Boksburg Labour Centre – Ref No: HR4/4/4/01/03 (X5 Posts)
- Brakpan Labour Centre – Ref No: HR4/4/4/01/04 (X6 Posts)
- Carletonville Labour Centre – Ref No: HR4/4/4/01/05 (X7 Posts)
- Germiston Labour Centre – Ref No: HR4/4/4/01/06 (X10 Posts)
- Johannesburg Labour Centre – Ref No: HR4/4/4/01/07 (X2 Posts)
- Kempton Park Labour Centre – Ref No: HR4/4/4/01/08 (X9 Posts)
- Nigel Labour Centre – Ref No: HR4/4/4/01/09 (X6 Posts)
- Roodepoort Labour Centre – Ref No: HR4/4/4/01/10 (X6 Posts)
- Sandton Labour Centre – Ref No: HR4/4/4/01/11 (X2 Posts)
- Sebokeng Labour Centre – Ref No: HR4/4/4/01/12 (X7 Posts)
- Soweto Labour Centre – Ref No: HR4/4/4/01/13 (X6 Posts)
- Springs Labour Centre – Ref No: HR4/4/4/01/14 (X5 Posts)
- Vanderbijlpark Labour Centre – Ref No: HR4/4/4/01/15 (X7 Posts)
- Vereeniging Labour Centre – Ref No: HR4/4/4/01/16 (X4 Posts)
- Atteridgeville Labour Centre – Ref No: HR4/4/4/01/17 (X5 Posts)
- Bronkhorstspruit Labour Centre – Ref No: HR4/4/4/01/18 (X5 Posts)
- Ga-Rankuwa Labour Centre – Ref No: HR4/4/4/01/19 (X5 Posts)
- Krugersdorp Labour Centre – Ref No: HR4/4/4/01/20 (X8 Posts)
- Mamelodi Labour Centre – Ref No: HR4/4/4/01/21 (X6 Posts)
- Pretoria Labour Centre – Ref No: HR4/4/4/01/22 (X2 Posts)
- Randfontein Labour Centre – Ref No: HR4/4/4/01/23 (X6 Posts)
- Soshanguve Labour Centre – Ref No: HR4/4/4/01/24 (X8 Posts)
- Temba Labour Centre – Ref No: HR4/4/4/01/25 (X5 Posts)
🎓 MINIMUM REQUIREMENTS
- Matric / Grade 12 / Senior Certificate
- Knowledge of:
- Unemployment Insurance Act and Regulations
- Unemployment Insurance Contributions Act
- Public Finance Management Act (PFMA)
- Protection of Personal Information Act (POPIA)
- Treasury Regulations
- Batho Pele Principles
- Department of Employment and Labour policies and UIF procedures
🧠 REQUIRED SKILLS
- Good verbal and written communication
- Computer literacy
- Interviewing and listening skills
- Ability to interpret UIF legislation
- Conflict management and time management
- Customer service and interpersonal skills
- Analytical thinking and telephone etiquette
- Willingness to undergo on-the-job training
📝 DUTIES AND RESPONSIBILITIES
- Provide screening services to UIF clients
- Process UIF benefit applications
- Register payment continuation forms
- Perform general administrative duties
- Assist members of the public professionally and efficiently
📬 HOW TO APPLY (READ CAREFULLY)
📌 WALK-IN OR POSTAL APPLICATIONS
Chief Director: Provincial Operations
PO Box 4560, Johannesburg, 2001
OR hand deliver at 47 Empire Road, Parktown
⏰ Closing time: 13 February 2026 at 16:00
📧 EMAIL / ONLINE APPLICATIONS
Email to: JobsUIF-GP1@labour.gov.za
⏰ Closing time: 13 February 2026 at 23:59
📄 IMPORTANT APPLICATION RULES
- Use the NEW Z83 form only
- Z83 and CV must be combined into ONE PDF
- Only one attachment is allowed
- Quote the correct job title and reference number in the email subject
- Each post requires its own Z83
- Incomplete or incorrect applications will be disqualified
Applicants will receive an auto-reply email with a link or QR code to update further information.
✅ FINAL NOTE
This is an excellent opportunity to secure a government position with a competitive salary and growth potential. If you meet the requirements, apply before the closing date and ensure that all instructions are followed carefully.
HOW TO APPLY?
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