JOB OPPORTUNITY: UNIT ADMINISTRATIVE ASSISTANT (PERMANENT POSITION)
Location: Mediclinic Victoria – Tongaat, KwaZulu-Natal
Job Type Classification: Permanent
Closing Date: 06 February 2026
Salary: R
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Mediclinic Southern Africa is inviting suitably qualified and motivated candidates to apply for the position of Unit Administrative Assistant at Mediclinic Victoria in Tongaat. This is a permanent, on-site position offering an excellent opportunity for individuals who are interested in building a career within the healthcare environment, particularly in hospital administration and patient support services.
Mediclinic is one of Southern Africa’s leading private healthcare providers, known for its commitment to quality patient care, professionalism, and operational excellence. This role plays a vital support function within the nursing unit and contributes directly to the smooth running of hospital processes and patient services.
Position Details
- Job Title: Unit Administrative Assistant
- Location: Tongaat, South Africa
- Workplace Type: On-site
- Employment Type: Permanent
- Number of Positions: 1
- Reference Number: 67029
- Recruiter: Narisha Latchman
Main Purpose of the Job
The primary purpose of the Unit Administrative Assistant role is to deliver optimal administrative and operational support within the nursing unit. The successful candidate will assist with day-to-day administrative tasks, patient administration processes, pharmaceutical stock control, and reception services. This position is critical in ensuring that the nursing unit functions efficiently and that patients receive professional, well-organised service from admission to discharge.
Key Responsibility Areas
The Unit Administrative Assistant will be responsible for a wide range of administrative and support duties, including but not limited to:
- Performing general administrative duties within the nursing unit
- Assisting with patient administration functions, including admissions, discharges, and record updates
- Managing and maintaining accurate patient records and documentation
- Supporting the control and monitoring of pharmaceutical stock, ensuring correct recordkeeping and stock control processes
- Delivering a professional and courteous reception service to patients, visitors, and healthcare professionals
- Handling telephone calls and directing queries appropriately
- Capturing data accurately on relevant patient administration systems
- Assisting with compliments and complaints management, ensuring issues are recorded and escalated according to hospital procedures
- Supporting nursing staff by ensuring administrative processes run smoothly and efficiently
Required Education
- Essential:
- Grade 12 (Matric)
- Computer literacy as a school subject or an additional computer literacy certificate
- Desired:
- Reception, Secretarial, Personal Assistant, or Administration training
Required Experience
- Essential Minimum Experience:
- No prior work experience required
- Desired Experience:
- Previous administrative experience in a healthcare or hospital environment will be an advantage
This makes the position suitable for entry-level candidates, recent matriculants with computer skills, or individuals looking to gain experience in healthcare administration.
Required Job Skills and Knowledge
Applicants should demonstrate knowledge and/or skills in the following areas:
- Recordkeeping and filing systems
- Patient administration systems
- Data capturing and information accuracy
- Compliments and complaints handling procedures
- Professional telephone etiquette
- Computer literacy, particularly Microsoft Office (Word, Excel, Outlook)
- Stock control and basic inventory processes
- Strong organisational and communication skills
- Ability to work in a fast-paced, patient-focused environment
Employment Equity
All applicants will be considered; however, preference will be given in line with the Employment Equity Plan of Mediclinic Southern Africa. Internal applicants who meet the minimum requirements will also receive preference.
Important Application Notice
Internal employees currently on fixed-term contracts are required to apply using an external candidate profile, not their internal employee profile.
Why Apply?
This position offers an excellent opportunity to:
- Gain valuable experience in a reputable healthcare institution
- Develop administrative and patient service skills
- Work in a professional hospital environment
- Build a long-term career within Mediclinic Southern Africa
📌 Closing Date: 06 February 2026
Interested candidates are encouraged to apply as soon as possible.
HOW TO APPLY?
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