Location: various provinces
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
Description:
Guarantee thorough customer service in the store. Manage stock merchandising, shelf price labeling, and maintain cleanliness within the assigned area of responsibility.
Requirement:
-Minimum educational requirement of Grade 10 or NQF Level 3 with one year of relevant work experience, or Grade 12 with no related work experience.
-Proficiency in English and the primary language spoken in the region where the job is located.
-Possession of a valid South African ID or work permit.
-Competence in performing basic arithmetic accurately.
-Willingness to work flexible hours, including shifts, weekends, and public holidays.
-Capability to handle high-pressure work environments.
Customer Service
-Provide guidance and support to customers regarding appropriate products and their questions.
-Help address and resolve customer complaints effectively.
Merchandising Standards
-Ensure the bulk stock area is organized and merchandised safely in line with the store’s layout plan.
-Confirm that your designated area of responsibility is completely merchandised according to the store layout and planograms.
Housekeeping
-Keep your area clear of obstacles, promptly merchandise stock upon receipt, and ensure customers can safely and comfortably enter and exit your aisle without risk of injury or frustration.
-Maintain accurate shelf price labeling within your assigned area.
-Complete the required checklist while on duty, adhering to the canteen and toilet/shower schedule as needed.
Safety (OHSA) Requirements
-Adhere to Occupational Health and Safety Act (OHSA) requirements (e.g., wearing safety gear, ensuring the safety of customers and staff) within your assigned area.
-Confirm that stock in your area of responsibility (racking and bulk) is merchandised in a way that allows customers and colleagues to move safely throughout the store.
-Notify the Store Manager of any issues or discrepancies.
Manage Stock Loss
-Inform the Store Manager about any damaged stock within your designated area of responsibility.
Drive for results
-Meets established targets and completes tasks accurately and to the required standard.
-Provides work that aligns with the company’s best practice quality and standards.
-Demonstrates dedication to fulfilling commitments.
Solve Problems
-Recognizes issues and investigates their underlying causes.
-Addresses problems and escalates them as needed, utilizing pertinent information from within the department and operational work environment to find solutions.
Make Decisions
-Makes decisions in accordance with company policies and within established timeframes.
-Considers the potential impacts of decisions within the area of responsibility before finalizing them.
-Carries out decisions in alignment with agreed-upon processes and policies.
Plan
-Organizes and plans activities in accordance with the operational and departmental policies and procedures.
Handle Pressure
-Manages stress effectively and maintains consistent self-control, regardless of time constraints or workload demands.
Collaborate
-Shows politeness and a readiness to help when interacting with customers, suppliers, and colleagues.
-Capably manages everyday conflict situations with effectiveness.
Communicate
-Exhibits politeness and efficiency in daily interactions with others, aligning with company values.
-Ensures that pertinent information is communicated to the relevant stakeholders.
How to Apply?
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