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Location: Durban, Kwazulu-Natal, ZA
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related

Here is a professional and rephrased version of the job description for the Administrative Assistant: Legal Costs Validation role:

Job Purpose

The Administrative Assistant: Legal Costs Validation is responsible for the accurate allocation and validation of legal cost files and bills on the RAF’s legal cost system. The role supports officers in assessing and processing payment requisitions, while also ensuring efficient and compliant administrative handling of legal costs documentation.

Key Performance Areas

1. Office Administration

• Pre-screen legal cost files and bills to ensure they belong to the correct RAF branch.
• Update file information to match claim system data (e.g., claim numbers, link numbers, claimants, attorney details).
• Stamp, sort, and separate fee analyses from taxations and block settlements.
• Identify whether the bill relates to High Court merits, quantum, or both.
• Determine if a bill/file should be redirected to another RAF region.
• Scan, email, and prepare inter-regional files for delivery.
• Update status and allocation of files in the claims viewing system.
• Maintain accurate records of files with pending legal cost payments.
• Track and manage the physical movement of files.
• File documents, uplift and request files when necessary.
• Respond to internal queries, such as lists of outstanding payments from the CEO’s office.
• Retrieve bills from finance for verification purposes.
• Answer phone calls from officers and attorneys, including urgent court-related queries.
• Consult with assessors and attorneys.
• Contact attorneys to request missing or corrected documents (e.g., claim numbers, ID numbers, court orders, power of attorney, mandate terminations).

2. Validation of Legal Cost Bills

• Verify that bills correspond to the correct attorney and claim numbers.
• Check for previous payments and whether offers were recorded on the legal cost system.
• Promptly allocate validated files and bills on the legal cost system within required deadlines.

3. Batching and Indexing

• Print payment histories and record bills manually each day before they are submitted for officer review and payment approval.
• Submit payment reports to finance within designated timeframes.

4. Reporting

• Maintain daily statistics on work assigned and completed.
• Submit accurate daily and monthly reports as required by management.

Minimum Qualifications and Experience

• Educational Requirement: NQF Level 4 (Matric / Grade 12) – Essential
• Experience: At least 1 year of experience in Claims, Litigation, Summons, Administration, Registration, or Data Capturing – Required

Behavioral Competencies

• Personal Mastery
• Emotional Intelligence
• Ethical Conduct and Governance Awareness
• Customer Focus and Orientation

Technical Competencies

• Proficient in English and at least one other official language
• Strong verbal and written communication skills, including telephone etiquette
• Computer literacy
• Interpersonal and teamwork skillsExcellent organizational, administrative, and time management abilities

Note: The Road Accident Fund (RAF) offers Total Employment Cost (TEC) packages. No additional employer contributions are made; successful candidates are expected to structure their own remuneration packages accordingly.

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