Location: Unemployment Insurance Fund, Pretoria
Job Type Classification: Permanent
Closing Date: 30 April 2025 at 16:00 (walk-in) and 00:00 (online)
Salary: R269 499 per annum
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REQUIREMENTS :
-Matric \ Senior Certificate.
-No prior experience needed.
Knowledge:
-Batho Pele Principles,
-Department of Labour and UIF Policies and Procedures, UIF’s vision,
-Mission and Values,
-Unemployment Insurance Act and Regulations,
-Unemployment Insurance Contributions Act,
-Customer Care Principles,
-Procedures and Guidelines
-Public Financial Management Act (PFMA) Protection of Personal Information Act (POPIA),
-Treasury Regulations,
Skills:
-Conducting interviews
-Effective verbal and written communication
-Active listening
-Digital proficiency
-Client relationship management
-Problem-solving and analysis
-Efficient time prioritization
-Building rapport
-Professional phone manners
-On-the-job training (operational systems)
DUTIES :
-Conduct screening processes.
-Handle applications for UIF benefits.
-Record payment continuation forms.
-Perform administrative tasks.
How to Apply?
Interested candidates are encouraged to submit their applications, including a detailed CV and certified copies of qualifications, to the relevant addres OR Email . Applications must clearly indicate the reference number and preferred location.
POST 13/51 : CLIENT SERVICE OFFICER: UIF (X24 POSTS)
APPLICATIONS :
Applicants must submit only a Z83 form and a CV.
Thaba- Nchu Satellite Office Ref No: HR 4/4/8/906 (X2 Posts)
Labour Centre: Bethlehem Ref No: HR/4/4/8/907 (X2 Posts)
Labour Centre: Sasolburg Ref No: HR 4/4/8/908 (X2 Posts)
Labour Centre: Mogwase Ref No HR4/4/02/07 (X2 Posts)
Labour Centre: Vryburg Ref No: HR4/4/02/07 (1X Post)
Labour Centre: Potchefstroom Ref No: HR4/4/02/08 (X1 Post)
Christiana Labour Centre Ref No: HR4/4/02/09 (X1 Post)
Labour Centre: Kokstad Ref No: HR4/4/5/5 (X2)
Labour Centre: Richmond Ref No: HR4/4/5/6(X1 Post)
Labour Centre: Ulundi Ref No: HR4/4/5/7 (X1 Post)
Labour Centre: Dundee Ref No: HR4/4/5/8(X1 Post)
Labour Centre: Ladysmith Ref No: HR4/4/5/9(X1 Post)
Labour Centre: Estcourt Ref No: HR4/4/5/10 (X1 Post)
Labour Centre: Mthatha Ref No: HR4/4/10/01 (X3 Posts)
Labour Centre: Kariega Ref No: HR4/4/10/02 (X3 Posts)
Applications stating the relevant reference number must be sent to:
Chief Director: Provincial Operations: Private Bag X522, Bloemfontein,
9300 or hand deliver at Laboria House, 43 Charlotte Maxeke Street,
Bloemfontein. Email: jobs-fs1@labour.gov.za
Chief Director: Provincial Operations: Private Bag X2040, Mmabatho, 2735
or hand deliver at: Provident House, University Drive, Mmabatho. or Email:
Jobs-NW6@LABOUR.gov.za
Deputy Director: Kokstad Labour Centre, PO Box 260, Kokstad, 4700 or
hand deliver at 59 Hope Street, Kokstad. For Online Applications Email to:
Jobs-KZN1@Labour.gov.za
Deputy Director: Richmond Labour Centre, PO Box 852, Richmond, 3780
or hand deliver at 60 Shepstone Street, Richmond. For Online Applications
Email to: Jobs-KZN2@Labour.gov.za
Deputy Director: Ulundi Labour Centre, Private Bag X56, Ulundi, 3838 or
hand deliver at Unit A Wombe, Street Ulundi. For Online Applications Email to:
Jobs-KZN3@Labour.gov.za
Deputy Director: Dundee Labour Centre, PO Box 445, Dundee, 3000 or
hand deliver at 63 Victoria Street, Dundee. For Online Applications Email to:
Jobs-KZN4@Labour.gov.za
Deputy Director: Ladysmith Labour Centre, Private Bag X9925, Ladysmith,
3370 or hand deliver at 35 Keate Street, Ladysmith. For Online Applications
Email to: Jobs-KZN5@Labour.gov.za
Deputy Director: Estcourt Labour Centre, P O Box 449, Estcourt, 3310 or
hand deliver at 75 Phillip Street, Estcourt. For Online Applications Email to:
Jobs-KZN6@Labour.gov.za
Deputy Director: Labour Centre Operations, Private Bag X5080, Mthatha,
5100, Hand deliver at No.18 Corner of Madeira & Elliot Street Old Manpower
Building, Mthatha, 5100. Email: Jobs-EC6@labour.gov.za
Deputy Director: Labour Centre Operations, P.O. Box 562 Kariega 6230,
Hand deliver at 15A Chase Street, Kariega, 6230. Email: JobsEC3@labour.gov.za
POST 13/49 : CLIENT SERVICE OFFICER: COID (X3 POSTS)
Labour Centre: Carolina Ref No: HR4/4/7/26(X1 Post)
Labour Centre: Vryburg Ref No: HR4/4/02/05(X1 Post)
Labour Centre: Volkrust Ref No: HR4/4/7/33(X1 Post)
Deputy Director Labour Centre Operations: Private Bag X718 Carolina 1185, Landbou Building 20B Breytenbach Street, Carolina or email: JobsCRL@LABOUR.gov.za
Acting Deputy Director Labour Centre Operations: Private Bag X34, Piet Retief, 2380. Balalas Building, 42, Kotze Street, eMkhondo or email: JobsPRT@LABOUR.gov.za
Chief Director: Provincial Operations: Private Bag X2040, Mmabatho, 2735 or hand deliver at: Provident House, University Drive, Mmabatho. or Email: JobsNW5@LABOUR.gov.za
Download Z83form below