Entry-level-jobs

KIA Service Advisor (May 2024)

Closing Date: 2024/05/27
Reference Number: MOT240520-7
Job Title: Service Advisor – Kia South Africa (Pty) Ltd – Pinetown
Branch/Department: Kia Pinetown
Job Type Classification: Permanent
Location – Town/City: Pinetown
Location – Province/Area: KwaZulu-Natal
Location – Country: South Africa

 

Job Description

Kia Pinetown is looking to add a committed Service Advisor to our group. The chosen applicant will offer consumers advising services, making sure that all non-technical service tasks are completed accurately, quickly, and in compliance with standard operating standards.

 

Specific Role Responsibilities

  • Engage with clients and manage scheduling and service tasks. act as the point of contact for servicing clients and the dealership.
  • Encourage the sale of components and labor.
  • Keep a record of service appointments.
  • Once the dealership’s payment policy has been explained to the consumer, get their consent and signature.
  • When repair orders need to be extended, get in touch with consumers to get their permission, including updated pricing estimates and delivery schedules.
  • Keep track of all communications with customers, further instructions, and repair order rejections.
  • Monitor the status of repairs to make sure they are completed on schedule and in accordance with instructions.
  • Retain customer records, contact clients who have not replied to correspondence, and verify satisfaction by contacting clients who have had significant repairs done.
  • Respond quickly to consumer complaints.
  • When providing invoices, describe the labor done and the parts that were replaced.
  • Share information with the service manager regarding shop performance, appointment trends, and customer attitudes.
  • Inform the sales department if a customer wants to sell or trade.
  • If required, conduct test drives after repairs.
  • Participate in the Service Advisor training classes offered by the distributor.
  • Keep your appearance tidy when meeting customers.
  • Gain communication skills to strengthen your relationships with customers.
  • Respect warranty guidelines.
  • Keep track on outstanding cash and work-in-progress.

Qualifications and Experience

  • Minimum of a Matric certificate.
  • 3-5 years of work experience in the motor industry in a service advisor capacity with technical knowledge.
  • A background with the Kia brand would be an added advantage.

 

Skills and Personal Attributes

  • Occupational Health and Safety knowledge.
  • Trust and integrity.
  • Strong communication skills.
  • Ability to multitask and manage time effectively.
  • Excellent customer service skills.

 

How to Apply?

Click the Button Below to Apply Online..
APPLY HERE

Renault Fitter (General Worker)

Closing Date: 2024/05/23
Reference Number: MOT240516-16
Job Title: Fitter (Vehicle Accessories) – Renault East Rand
Branch/Department: Retail 6 – Renault East Rand
Job Type Classification: Permanent
Location – Town/City: Boksburg
Location – Province/Area: Gauteng
Location – Country: South Africa

 

Job Description

To expand our team, Renault East Rand is looking for a qualified Vehicle Accessories Fitter. The chosen applicant will be in charge of installing and fitting a variety of car accessories, guaranteeing excellent customer care. Someone with practical expertise installing car accessories and a solid grasp of applying safety film would be ideal for this position.

 

Specific Role Responsibilities

The detailed specifications and responsibilities of the position will be provided during the interview process. However, the primary duties include:

  • installing a range of car accessories quickly and precisely.
  • ensuring that every fitting complies with business regulations and safety norms.
  • preserving an orderly and spotless workstation.
  • communicating with the support staff to guarantee that jobs are completed on schedule.

 

Qualifications and Experience

To be considered for this position, candidates must have:

  • a Matriculation diploma.
  • demonstrated expertise installing car accessories.
  • knowledge on how to install safety films.
  • a foundational understanding of motor vehicles, which is helpful but not necessary.

 

Skills and Personal Attributes

The ideal candidate will possess the following skills and attributes:

  • the capacity to efficiently manage time and multitask.
  • a driver’s license that is current and unendorsed.
  • strong interpersonal and communication abilities to work well with customers and colleagues.
  • proactive and meticulous in their work methodology.

How to Apply?

Click the Button Below to Apply Online..
APPLY HERE