Location: Various Stores
Job Type Classification: Permanent
Closing Date: Not Specified
Salary: market related
Dis-Chem Pharmacies is seeking a skilled Cashier for their Berea Pharmacy location to assist customers at the checkout while delivering an exceptional shopping experience. The role involves processing customer purchases on the Dis-Chem system in line with company guidelines and procedures, maintaining complete accuracy and preventing any risk of fraud.
Minimum Requirement:
Essential:
- Completion of Grade 12 or Matric
- At least 6 months of experience in cashier or till operations
- Proficient in MS Office and computer use
- Solid numerical abilities
- Excellent proficiency in English
- Fundamental customer service skills
- Ready and able to work retail schedules
Job Description:
- Follow Dis-Chem’s customer service guidelines and protocols.
- Build a professional rapport with customers.
- Relay customer feedback, both complaints and compliments, to the Frontline Supervisor or store management.
- Maintain the expected customer transaction rate per hour.
- Stay informed about ongoing sales and promotional offers.
- Protect colleagues and customers from potential risks.
- Implement and uphold Dis-Chem’s 5-star communication standards.
- Oversee cash handling and flow.
- Ensure supervisor approval and sign-off for all line voids and price adjustments.
- Facilitate merchandise exchanges and process authorised returns for customers.
- Accurately process all transactions, accepting various payment methods (cash, bank cards, vouchers, coupons, etc.) as permitted by Dis-Chem.
- Handle transactions involving loyalty cards from Dis-Chem and its accelerator partners (e.g., Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, eBucks).
- Secure cash in the drop safe per Dis-Chem’s standard operating procedures.
- Keep your unique code and password confidential, secure, and updated regularly.
- Verify that all outgoing stock, items, and scripts are scanned and paid for.
- Safeguard all cash within the till at all times.
- Treat daily takings with confidentiality, discussing them only with management.
- Remain vigilant, identify suspicious behavior, and report it to management.
- Respond to customer inquiries about store products.
- Comply with Dis-Chem’s security policies and procedures.
Competencies:
Essential:
- Possess thorough expertise in operating cash registers and managing cash drawers.
- Understand the processes for handling sales, refunds, and payments.
- Demonstrate a strong proficiency in English, both written and spoken.
- Maintain accuracy and pay close attention to detail.
- Present yourself professionally.
- Exhibit emotional intelligence and social awareness.
- Take accountability for your actions.
- Apply problem-solving skills effectively.
- Interpret basic reports.
- Prove yourself trustworthy and honest.
- Manage time efficiently.
Advantageous:
- 3rd additional language
Special conditions of employment:
- Be prepared and available to work retail schedules.
- Have dependable transportation or live near the store.
- Be a South African citizen.
- Maintain clear credit and criminal records.
Remuneration and benefits:
- Competitive salary aligned with market standards
- Access to medical aid benefits
- Participation in a provident fund scheme
- Availability of a staff account
How to Apply?
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