City of Ekurhuleni | Clerk: Billing Metered Services

Department : Finance Department

Minimum Requirements:

• Grade 12 or its equivalent NQF Level 4 qualification
• One year of experience in a comparable setting

Core Responsibilities:

• Assist the division by carrying out administrative and financial duties to guarantee accurate and timely billing.
• To guarantee that the account is accurately billed and to avoid overcharging or undercharging, track water and electricity usage according to the deviation list.
• To guarantee that the account will be accurately invoiced and that adjustments are made to bring usage into line with meter readings, compute and process journals to rectify inaccurate billing on the account.
• Help clients with complicated meter and consumption issues so that accounts are accurately billed and the client’s compliance is closed.
• Respond to consumer complaints to make sure the account is accurate so that the client’s compliance can be terminated.
• To guarantee that meter maintenance is completed, client complaints can be closed, and accounts can be adjusted, record customer requests or maintenance issues on EMIS.
• To guarantee accurate invoicing and prevent irrational charges to clients’ accounts, record interim maintenance on the Venus system.