City of Johannesburg | CASHIERS

Location: Johannesburg – Gauteng (Customer Relations Services Centre) Various Regions
Job Type Classification: Permanent
Closing Date: 23 July 2024
Salary:R12 076,97 pm (basic salary excluding benefits)

Appointment Requirements:

Grade 10/NQF level 2;

six months of appropriate experience working in a cash collection setting.

Primary Function

to handle and accept all credit cards, checks, and cash in the customer service center.

Key Performance Areas:

Contribute to the creation, evaluation, and revision of policies, SOPs, and bylaws that are relevant to the Customer Service Center, with a focus on the billing department in particular, to help the center meet its strategic goals.

Leading Competencies:

Attention to detail and Integrity.
Professionalism;
Teamwork;

Confidentiality;

Core Competencies:

Relationship Management for Customers
Proficiency in Communication

Standards, laws, and procedures; cooperation and teamwork; honesty and morality; meticulousness and quality-focused
Professionalism, ethics, and customer and service delivery management (Batho Pele).