Customer Assistant

Direct experience of the individual / Behaviours

Organized

• a real capacity for organization, planning, and ensuring adherence to procedures and rules

Detail Orientation

• Natural desire and enthusiasm for focusing on the small details while placing a high priority on correctness

Team Player

• Being receptive to input and participation while also being aware of the value of team interdependence

Customer Loyal

• a sincere passion for serving others and satisfying customers through one’s experiences and offerings

Willingness to Learn

• open to pursuing ongoing growth through the acquisition of information and skills in the field of wellbeing

Your Strategic FOCUS AREAS

Customer Experience

• professionalism, cleanliness, store appearance, and understanding of store layout to guide clients to products

Store Disciplines and Productivity

• Procedures for opening and closing, ticketing, and efficient merchandising that adhere to the rules

Risk Management

• Stock control includes precise receipt and inspection of all store deliveries in accordance with the store manual, as well as stock counts and product expiry checks. Cash handling includes assistance with POS and cash ups.

We OFFER

• Competitive, market-based pay based on qualifications and experience
• compensation determined by the “cost to company” model
• Provident fund, disability and death insurance (permanent team members)
• performance rewards
• Discounts for team members on in-person and online purchases
• extra day off for your birthday
• the acquisition of excellent skills and expertise through our own wellness training academy.
• Excellent product education with suppliers to our main brands
• Free admission to Wellness Healthy Happenings events
• Participation in a group of people that genuinely care about changing the world
• No EE Position

We ASK

• Grade 12
• Experience in retail for at least a year would be advantageous.
• brand advocates with a sincere interest in health and wellness
• basic knowledge of computers
• excellent communication skills both in writing and speaking
• willingness and capability to work weekends and additional retail hours
• Attained Competence Assessment