Dental Receptionist - Wilgeheuwel

Location: Roodepoort, Gauteng
Job Type Classification: Permanent
Closing Date: 27 November 2023
Salary: market related

ABOUT

Dental receptionists at Intercare contribute to the culture and atmosphere that allow us to achieve our mission of improving people’s lives. We’re now looking for someone that is eager to take on this challenge and accomplish this function.As a dental receptionist, you will handle administrative and financial tasks in addition to offering excellent client service that is in line with the overarching business plan. This is a terrific chance for a self-starter that is passionate about their work.

The Roodepoort, Johannesburg-based Intercare Wilgeheuwel Medical and Dental Centre is hiring a Dental Receptionist. The primary responsibility of this role is to facilitate the administrative process between the patient and the healthcare professional in order to deliver professional customer service.

DUTIES & RESPONSIBILITIES

As part of patient care, offer professional, courteous, and effective telephone support.

Help patients correctly fill out the necessary paperwork, and make sure that all information is recorded in compliance with internal policies and procedures.
In charge of all procedures pertaining to the patient-reception process, such as patient booking, arrival, and payment on the appropriate system.
Point every client in the direction of the right place, services, and professionals.

As per POPIA, maintain patient confidentiality at all times.
Make sure the front desk is always organized and spotless.
As per protocol, forward all emergency cases to the nurse’s station.

Help patients with simple account inquiries and raise the issue if needed.
Gather all account balances and co-payments in accordance with Intercare’s policies and procedures.
Follow and carry out the banking and cash-up procedures every day.