FlySafair | Administrator: Lost Property

At our head office in Bonaero Park, Safair Operations, often known as FlySafair, has a position open for an Administrator: Lost Property. The Manager of Aviation Security will receive reports from the selected candidate.

RESPONSIBILITIES:

• Gather misplaced items left by travelers at FlySafair stations;
• Arrange misplaced items based on the duration of the loss;
• Whenever feasible, get in touch with passengers to coordinate property pickup;
• Have a conversation with travelers who have reported missing objects;
• Return found missing items to airports so travelers can pick it up;
• When necessary, help transport misplaced items to couriers so that passengers can pick them up;
• Find and follow the owners of misplaced passports and identity documents;
• assist the call center team and luggage handlers with questions about misplaced property;
• Record and arrange misplaced objects;
• keeping track of lost and found things and keeping logs of them.
• Observe protocols while managing priceless or delicate misplaced things;
• When necessary, coordinate with other agencies or departments (such as security, aviation, or law enforcement);
• Maintain an accessible and well-organized lost-and-found area;
• Assist passengers and enlighten them about lost property policies and procedures.

REQUIREMENTS:

• Matric;
• competent with Word, Excel, and Outlook in Microsoft Office;
• strong administrative abilities in the office;
• be in possession of a current driver’s license;
• Proficient in both written and spoken communication.

PERSONAL ATTRIBUTES:

• expert;
• honesty;
• strong aptitude at organizing;
• vigilance with details
• the capacity to work independently and pro-actively;
• impeccable record-keeping of time;
• Sincere and reliable.