Gauteng Provincial Government | Switchboard Operator (2 POSTS)

Location: Bedfordview – Gauteng
Job Type Classification: Permanent
Closing Date: 22 October 2024
Salary: R183,279 per annum plus benefits (Level 4)

Requirements :

  • Grade 12 (Matric).
  • No prior experience is necessary.
  • Proficiency in Interpersonal and Communication Skills.
  • Client management for customers.
  • Presentation abilities.
  • Making choices.
  • abilities to solve problems.
  • proficiency with computers.
  • writing reports.
  • excellent interpersonal abilities.

Duties :

  • Oversee all calls to and from the switchboard, both inbound and outbound.
  • Respond to every call and record the caller’s information for staff communications.
  • Give the caller the pertinent details, guidance, or reaction regarding g-FleeT’s services.
  • Examine the different kinds of questions that are sent, and if needed, direct them to the relevant business divisions.
  • oversees the front desk of a company. Receive, welcome, help, and lead guests to the relevant division or employee.
  • Keep your standards of manners and professionalism high.
  • Ensure that guests are made to feel at home in g-FleeT and that they receive the assistance they require.
  • making a good first impression on calls and guests.
  • managing communications and appointment scheduling, among other administrative duties.
  • Keep the reception area neat and orderly, making sure it looks acceptable at all times.
  • Carry out any additional duties assigned by the Deputy Director or Assistant Director: Communications.

How to Apply?

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