Location: Life Flora Hospital situated in Florida, Johannesburg
Job Type Classification: Permanent
Closing Date: Friday, January 24, 2025
Salary: market related
Introduction
At Life Flora Hospital, there is a position open for an Admission Clerk who will report to Sonja Rossouw, Admission Supervisor.By facilitating efficient operations and providing assistance in providing high-quality patient care, the chosen applicant will help ensure that patient services operate at their best.
Critical Outputs
- appropriately and professionally welcome, orienting, and announcing patients.
- Be prepared to hear any consumer complaints, offer assistance, and take appropriate action.
- carrying out general administrative tasks related to patient admission.
- Oversee the precision of the admissions procedure and the avoidance of possible risk factors.
- Help patients fill out the papers for admission information.
- Accurately record patient information and procedures.
- scanning papers, such as medical assistance cards and referral letters, into the system.
- Scheduling patients for special procedures and, if required, providing patients and units with pre-examination requirements.
- Verify permission for certain procedures.
- answering the phone, addressing questions, or referring them to the appropriate person.
- Oversee reception payments and, if necessary, patient account billing.
- knowing the status of the patients in the waiting room, such as whether the examination is finished and they are awaiting findings, etc.
- Make sure all required measures and infection prevention principles are followed; provide a clean, safe, and sanitary atmosphere.
- Encourage a cordial rapport between hospital employees, patients, and receptionists.
- acting as a relief operator for the switchboard.
Requirements
- Grade 12
- Experience as a receptionist and in general administration
- It will be beneficial to know hospital protocols and medical jargon.
- Understanding and utilizing patient administration policies, procedures, and systems
- It is crucial to be computer literate and proficient with Microsoft Office (Word, Excel).
Competencies
- Solving problems, analyzing, and making decisions
- Adaptability
- Taking part in diversity
- Presentation and verbal and written communication
- Having an impact
- A focus on action
- Developing connections
- Response time of customers
- Awareness of organizations
- Setting an example
- Developing and inspiring others
- A focus on excellence
- Moral conduct
How to Apply?
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