Location: Hammarsdale
Job Type Classification: Permanent
Closing Date: 11 April 2024
Salary: market related
Role Purpose:
To assist the sales team and act as a vital liaison between managers and their clientele by overseeing the completion of all documentation pertaining to sales, answering questions, and setting up meetings with both new and returning clients.
Required Qualifications:
- Grade 12
- A secretarial diploma or office administration Diploma would be an advantage.
Required Experience:
- two years of experience in administration.
Required Knowledge and Skills:
Behavioral Standards
- Be exceptionally good at the fundamentals.
- Accept the harsh reality.
- Break apart the silos.
- Stay inquisitive and resist change.
- Accept responsibility for the people and the results.
Knowledge
- business fundamentals.
- systems of pricing.
- System of Workflow.
- Cube for groups.
- Cost Analyzer.
- Ad-Vice Silo Reports and BMI.
- Shoprite online store.
Skills
- extremely proficient with computers (SAP and MS Office).
- Microsoft Office (Word, PowerPoint, and Excel).
- both written and spoken communication.
- interpersonal abilities.
- rational thought.
- Planning and organizing abilities.
- Quantitative literacy.
Attributes
- able to handle pressure and tension
- Paying close attention to details
- driven by deadlines
- able to set priorities
- a drive to keep learning and developing
Key responsibilities:
- Sales Administration
- Control the system’s pricing capturing procedure.
- Customers should receive pricing survey confirmations every two weeks.
- Keep track of client data and records both electronically and on paper.
- Compile weekly performance reviews for National and Regional Account Managers broken down by subcategory.
- Create monthly claims for expenses.
- Monitoring the monthly budget: carefully review reports, reverse pertinent charges to the appropriate cost center, and obtain cost information upon request.
- Whenever necessary, manage company accrual salaries.
- Keep track of MSIT budget controls by category and customer.
- Continue with the timely customer cycle loading and ad hoc transactions.
- Handling deliveries that are out of sequence and OOS.
- PI allocations should be tracked, profiled, and reported to the manager.
- Track weekly prices by region for the main SKUs in the customers.
- Track major price point implementation in relation to RRSP.
- Draw attention to pertinent NAM when goals are not being met.
Promotion Grid Maintenance:
- Record and keep up with every activity on the internal publishing and promotional grid.
- accountable for the merchant promotional grid’s compliance and accuracy.
- Make that the supply chain and customer marketing teams are informed of any modifications to the promo grid promptly.
- Scorecards and weekly Ads trackers.
Team Coordination and Self-Management
- Assume responsibility and ownership for your work, and show that you can effectively manage your time by setting goals, making lists, and investing in your own growth.
- Follow through to guarantee that work standards for accuracy and quality are maintained on a regular basis.
- When assignments or deadlines are missed, notify the appropriate parties of the possible hazards and offer a suitable remedy.
- Encourage adherence to the company’s basic values.
- Encourage others’ and your own personal growth by taking advantage of the training options that are offered.
- Take part in routine performance reviews and make sure your own objectives and ambitions are attainable.
- Keep a basic understanding and awareness of the workplace culture, employee relations, and compliance requirements as outlined in applicable laws and corporate policies.
- assembling a weekly report.
- Show that you’re willing to lend a hand to others and that you’ll “go above and beyond” to accomplish team goals.
Customer Service
- Gain knowledge of the FMCG sector as soon as possible, paying particular attention to the relevant categories and goods.
- Within teams, cultivate a solid working rapport with the National Account Managers, Key Account Managers, and Junior Account Managers.
- Establish cooperative ties with important administrative personnel in the customer’s company.
- Oversee customer jab distribution, communicate with customer support, inform customers of drop dates, etc.
How to Apply?
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