Rainbow | Receptionist | Find SA Jobs

Location: Wolwehoek
Job Type Classification: Permanent
Closing Date: 17 July 2024
Salary: market-related

Role Purpose:
ensuring that all calls and clients receive prompt attention and that the public is presented with a positive impression of the company. Handle the issues in their entirety within your sphere of influence.

Required Qualification:

At least a Matric/Grade 12 diploma, together with a related certificate or postsecondary education, would be preferred.

Required Experience:

2 to 3 years of relevant experience in a comparable position.

Required Knowledge & Skills

Behavior Standards

Face the brutal facts

Be brilliant at the basics.
Be curious and challenge change.
Smash the silos.

Knowledge

Microsoft office
Excel

capable of using a range of communication and phone systems, both internal and external.

Skills

outstanding communication and interpersonal abilities

exact focus on the details the capacity to multitask.
tact when interacting with clients, customers, and employees.

Attributes

Clear and pleasing voice
Excellent phone skills
Strong technical and office skills

Key Responsibilities:

Switchboard/Receptionist/Visitors

Visitors, Receptionist, and Switchboard

Respond to every call in a businesslike manner.
Within the first five rings, answer the phone.
Help maintain the reception area’s cleanliness at all times.

Make sure employees greet guests and don’t let them wander the offices alone.
Respect all corporate policies and procedures at all times.
Observe the guidance provided by the management group.

Planning and managing projects and events (Do-more)

Overnight express bags/parcels

Make sure that any overnight bags or parcels are signed and given to the administrative department.

ensuring that the signed documents are received.
In charge of the post and tea lady responsibilities when on sick leave, in order to help prepare the overnight bags that are sent to the appropriate clients or departments.

KPI’s