RCL FOODS | Receptionist

Job Description

We have a Receptionist position open at our Benoni Baking Division. The Sales Manager will get reports from this role.The chosen candidate will be in charge of providing the general public with efficient customer service and helping with a variety of administrative tasks within the bakery.

Minimum Requirements

• Matric
• a minimum of one year’s worth of administrative experience
• outstanding proficiency in computers. Proficiency in Microsoft Word, Excel, and PowerPoint is necessary.
• exceptional communication skills both in writing and speaking
• a cooperative team member
• strong administrative abilities
• Needs to be systematic and focused on systems
• It’s crucial to be accurate.

Duties & Responsibilities

• Oversee and regulate each incoming call.
• Help different Departments with their administrative needs
• aid in the compilation of reports as needed
• Oversee all switchboard operations.
• Respond to the switchboard politely and promptly.
• Respond to client complaints in a kind and professional manner.
• Help with Cost Surveys
• Revise Service Level Contracts
• Control the Training Center’s availability.
• Help with routine office tasks and inquiries
• As needed, relieve telesales representatives
• Revise the noticeboards
• Creating and managing driver’s invoice records