Road Accident Fund | Administrative Assistant (X5 Posts)

Location: Johannesburg, Gauteng, ZA
Job Type Classification: Fixed Term Contract
Closing Date: 1 Apr 2025
Salary: R244,732.00

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Purpose of the Job: 

The Administrative Assistant is tasked with delivering daily administrative support to the Adjudication department.

Key Performance Areas

Compliance administration.

  • Keep written records related to the department’s business activities current and accurate.
  • Ensure adherence to established policies and process guidelines.
  • Stay informed about internal standards and organizational objectives to maintain effective internal controls.

Office coordination.

  • Support the follow-up process for unresolved issues.
  • Ensure all requests are addressed and resolved within designated timeframes.
  • Help maintain an adequate supply of stationery for the department.
  • Review and confirm the accuracy of submitted information and documents for proper recording and processing.
  • Keep systems and registers current and well-maintained.
  • Identify and report any duplicate documents, requests, or inquiries.
  • Assign reference numbers and accurately enter related documents into various systems.
  • Distribute tasks to the appropriate team members.
  • Prepare and distribute correspondence to all relevant stakeholders as needed.

Meeting support

  • Organize meetings on behalf of the department.
  • Support the recording and sharing of minutes in line with established governance protocols.
  • Develop and update a register to monitor unresolved matters.
  • Maintain a follow-up strategy for meeting decisions and pending issues.
  • Confirm meeting arrangements and oversee the management of team schedules.
  • Coordinate appointments with internal and external stakeholders as necessary.

Document and Records Management.

  • Manage records and filing procedures in accordance with the RAF filing plan.
  • Keep the filing system consistently updated and operational.
  • Retrieve information whenever requested within the office.
  • Safeguard the confidentiality of all controlled documents and ensure they are delivered to the intended recipients.
  • Confirm receipt of documents, assign file numbers, input data into the computer system, and file them appropriately.

Qualifications

  • Matric or Grade 12 certificate.

Experience

  • A minimum of 1 year of relevant experience in an administrative or comparable setting.

Competencies

Behavioural

  • Planning, Organizing, and Coordinating
  • Self-Management and Discipline
  • Emotional Intelligence and Decision-Making
  • Integrity and Ethical Conduct
  • Focus on Client Service Excellence

Technical

  • Proficiency in MS Word, Excel, and PowerPoint.
  • Strong planning and organizational abilities.
  • Solid administrative capabilities.
  • Competence in retrieving necessary information.
  • Effective writing skills.
  • Fundamental knowledge of Supply Chain Management (SCM) processes.
  • Basic financial understanding.

How to Apply?

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