Location: Mthatha
Job Type Classification: Permanent
Closing Date: Wednesday, March 20, 2024
Salary: market related
Introduction
There is a position available for a Receptionist, who will be stationed in Mthatha and report to the Support Services Manager.
The selected applicant will join a team of professionals that consistently aim for the highest levels of excellence in Life Healthcare and help the reception department run smoothly. The job holder will be in charge of gathering patient data, scheduling appointments, verifying the legitimacy of medical assistance, and collecting payments.
Critical Outputs
- doing administrative and receptionist tasks for the practice.
- Handle requests for scans.
- Taking in and managing cases.
- communicating with hospital personnel and referral physicians.
- communicating with the authorizations division.
- following the department’s procedures.
- following the department’s protocols.
- able to perform well under duress.
- Sincere and trustworthy.
Requirements
- Grade 12 or equivalent.
- expertise managing personnel and providing customer service in a healthcare setting.
- It would be advantageous to have knowledge of the difficulties and key actors in the private healthcare sector.
- skill with computers.
- Make sure the patient’s information is accurate each time they have an x-ray.
- Take calls and schedule appointments.
- to receive money and cash every day.
- Verifying money for medical assistance.
- A prerequisite is having excellent interpersonal and communication skills.
- expertise in managing patients.
- It will be beneficial to understand medical jargon.
- Collaboration is crucial.
- the capacity to function under duress.
Competencies
- reasoning, analysis, and problem-solving skills.
- Fortitude.
- embracing variety.
- Presentation and verbal and written communication.
- affecting.
- vigor and vitality.
- focus on excellence.
- moral conduct.
- establishing connections.
- Response time from customers.
- awareness about the organization.
- familiarity with medical aids and the authorization procedure.
How to Apply?
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